Videos are played back without sound
“The videos are played back without sound. The videos are played correctly with sound in the media player.“
Solution: There is no AC3 filter on your system. Please install an AC3 filter. You can download it for Windows here: K‑Lite_Codec_Pack_1300_Basic
Activation does not work
For the activation we use the online services of our license provider LimeLM®. With this provider all our licenses are generated and the activation is assigned to the corresponding license.
For a successful activation it is essential that a connection to https://wyday.com is possible. If no connection can be established, the activation cannot be performed. In this case, please check your firewall settings and adjust them if necessary. If the firewall settings cannot be adjusted, an offline activation is also possible.
To activate Clipbird, select the appropriate menu item in the activation menu and follow the instructions.
Offline activation is done via an XML file generated on your computer, which you can send to us by email. We will perform the activation and return an “ActivationResponse.xml” file, which you can read when you start Clipbird.